This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Patients Comments

We welcome comments from our patients on the service they have experienced.

If you would like to give us any feedback, please email CAPCCG.petersfieldmp@nhs.net or post your comments into the Comments Box in the ground floor waiting room.

If you would like to complete a Patient Feedback Questionnaire, please click here:

GPAQV3 - this form can be printed and handed in at reception or posted in to the Comments Box

GPAQV3fillable - this form can be completed on your computer and emailed to us

Here are some comments already received:

"Thank you so much" - June 17

Thank you so much for seeing me today as an emergency.  I was at my wit's end, but your professionalism, both of the lovely receptionists and Dr Patel, helped immensely.  I know you don't always get positive feedback but know that you are doing such a fantastic job and are a lifeline to many.  My love and thanks to all at Petersfield.

"Very professional and friendly" - May 17

"Excellent practice" - April 17

Unfortunately moving out of the area so won't be able to attend this practice any more. Such a shame, the doctors and nurses at this surgery are so helpful and friendly. I'm not a big fan of having a blood test and the nurse there was incredible, made me feel at ease. My doctor was also very thorough and easy to talk to. I wish I could bring the practice with me!

"Great as Always" - Jan 17

Nurses and doctors, great as always.  A wonderful Practice, THANK YOU.

"Thank you" - Jan 17

Thank you Dr Gordon, you are brilliant and very kind.

"Warm and Welcoming Reception" - Dec 16

Thank you for always having a smile on your face, for always having a kind word to say when I come in.

"Kind and Supportive" - Dec 16

Thank you for being so kind, supportive and helpful.  Doctor's receptionists sometimes have bad reputations.  You go out of your way to say yes and to help.  What you do is not easy but you do it with love and care.

"A great asset to the Practice" Nov 16

Extremely professional and caring, Dr Patel takes time (in the limited amount she is able in current NHS pressures) to understand concerns and explains everything well, she is competent and a great asset to the practice.

"How grateful I am" Oct 16

I have been listening and reading in the paper about complaints about doctors receptionists and imagine it must be very upsetting for you so I decided to let you know how grateful I have been over all the years I have been at patient at Petersfield.  I think we are very lucky to be so well cared for by all of you and I have always appreciated the care and kindness I have received!  Keep up the Good Work!



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website