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Appointments

Please make appointments by speaking to one of our receptionists either by coming into the surgery or by phoning 01223 350647.

You can now book GP appointments and order repeat medication online via the link at thetop of this page.

First-time user or want to know more? Read more HERE

Consultations

All consultations are by appointment. A routine appointment is for 10 minutes; please ask for a double appointment if you think your problems will take longer. We do not have advanced access or open surgery and if you need to be seen urgently, please tell the receptionist who will, if necessary, speak to the duty doctor and get you seen as soon as possible.

Telephone Advice

If you wish to speak to a doctor by telephone, this can be arranged with the receptionist. If possible, let the receptionist know the reason for your call. If it is urgent, let the receptionist know.

Emergencies

If you think you are seriously ill, telephone 350647 and please tell the receptionist who will take some details from you and contact the duty doctor immediately.

Accident and Emergency 999

Whatever the day or time, if you or someone else experiences severe chest pain, severe loss of blood or suspected broken bones, go to your nearest accident and emergency department or call 999. Accident and emergency departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment.

Please use A&E responsibly, and consider whether your GP or NHS 111 may be able to provide you with suitable care.

Interpreters

In exceptional circumstances we may be able to arrange a telephone interpreter for a consultation. This would need to be discussed with the practice manager before booking an appointment.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to allow the slot to be given to someone else.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website