Leave Feedback

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Your comments and suggestions are important to us, please click on the 'Suggestions Form' link, complete the form to send them to us.

Please note : only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

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We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please complete this form and the practice manager will deal with your concerns appropriately. 

Other contacts

COMPLAINING TO OTHER AUTHORITIES

The practice management team hope that if you have a problem you will use the Practice Complaints Procedure. However, if you feel you cannot raise your complaint with us, you can contact any of the following bodies:

NHS Cambridge and Peterborough ICB – Patient Experience Team
📧 cpicb.pet@nhs.net | ☎️ 0800 279 2535
📍 Gemini House, Bartholomew's Walk, Cambridgeshire Business Park, Angel Drove, Ely, CB7 4EA

Healthwatch Cambridgeshire – Contact Us
📧 enquiries@healthwatchcambspboro.co.uk | ☎️ 0330 355 1285
📍 Maple Centre, 6 Oak Drive, Huntingdon, PE29 7HN

Page last reviewed: 08 October 2025
Page created: 04 February 2025